Privacy Policy

GrocerExpress recognise that your privacy is important. This Privacy Policy applies to all of the products and services offered by us on

This Privacy Policy is designed to show you what information about you we collect through the our website, web application, mobile application, and how we use and share that information.

If you have any questions about this Privacy Policy, please feel free to contact us at [email protected]. Last updated 30 Sept 2013.

Information We Collect

  1. We offer a number of services which may require you to register for an account or provide any personal information to us. In order to provide our full range of services, we may collect the following types of information:
  2. Personal Information – When you sign up for a GrocerExpress account or other service or promotion that requires registration, we ask you for your personal information (such as your name, email address, account password, mobile number and address).
  3. Payment Information – When you perform online payment for GrocerExpress products and services, you will be transfered to our partnered payment gateway website which will process and verify your payment. GrocerExpress does not collect and store your private financial information on our servers except for transaction id, transaction amount, transaction date and transaction e-mail address.
  4. User Communications – When you an send email or other communications to GrocerExpress, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  5. Log Information – When you access any GrocerExpress service, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  6. Other Sites – This Privacy Policy applies to GrocerExpress services only. We do not exercise control over sites which link from within our various services.

How We Use Your Information?

  1. Personal Information – Your personal information is used only to deliver GrocerExpress products and services to you and to facilitate communications between you and GrocerExpress
  2. Payment Information – Your payment information is used only to verify the authenticity of your payment.
  3. User Communications – Your emails and other communications is used only to ensure that GrocerExpress provide you with consistent customer service.

How We Share Your Information?

GrocerExpress uses a few web services as listed below with its function. We only share certain information like your name and email address to these web service provider to ensure smooth operation of GrocerExpress services. They have given their trust not to share your information with another party as written in their own privacy policy.

  1. – Mailchimp is one of the leading transactional email and newsletter service provider. We use Mailchimp services to ensure high deliverability of emails send to your e-mail address.
  2. – Zendesk is a ticketing system for companies to manage customer issues.

We do not share or sell your personal information to third-parties without authorized permission from you.